SOCIAL MEDIA MARKETING RELATIONS, BRAND AWARENESS TO BRAND LOYALTY THROUGH THE BRAND IMAGE

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UEU » Journal » Magister Administrasi RS
Posted by [email protected] at 28/06/2021 19:59:38 • 283 Views

SOCIAL MEDIA MARKETING RELATIONS, BRAND AWARENESS TO BRAND LOYALTY THROUGH THE BRAND IMAGE

Created by :
Heskiano ( 20170309053 )
Tantri Yanuar ; Mohamad Reza Hilmy

Subject:	MEDIA SOSIAL MEREK CITRA MEREK
Alt. Subject :	MARKETING RELATIONS BRAND AWARENESS BRAND LOYALTY
Keyword:	Media marketing Citra rumah sakit

Alt. Description

The increasing number of hospitals built by both private and government parties requires a hospital to be ready to compete both in competing with domestic hospitals and in competing with international hospitals. This study aims to analyze the effect of social media marketing activities, brand awareness of RSIA X on the brand loyalty of outpatients in the midwifery section with brand image as an intervening variable. This study uses a quantitative approach, survey methods and correlation techniques with a non-experimental design using a crosssectional study approach with a sample of 160 patients who are outpatient in the obstetrics department of RSIA X and become a follower in social media accounts of RSIA X. Social media marketing activities, brand awareness are independent variables. Brand image is an intervening variable and brand loyalty is a dependent variable. This study uses a questionnaire using a Likert scale while testing data analysis using SEM. The results showed a social media marketing and brand awareness had a positive and significant effect on brand loyalty mediated by brand image.

Date Create	:	28/06/2021
Type	:	Text
Format	:	pdf
Language	:	Indonesian
Identifier	:	UEU-Journal-11_1543
Collection ID	:	11_1543

Source :
Journal of Multidisciplinary Academic (JoMA) Vol. 04, No. 04, 2020

Relation Collection:
Civitas Akademika Universitas Esa Unggul

Coverage :
Fakultas Ilmu-Ilmu Kesehatan

Rights :
@2021 Perpustakaan Universitas Esa Unggul

Publication URL :
https://digilib.esaunggul.ac.id/social-media-marketing-relations-brand-awareness-to-brand-loyalty-through-the-brand-image-20504.html

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